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eSure Cover is a Juristic Representative of Royale Crowns Financial Services, an authorised Financial Services Provider (FSP No.: 52845).
All insurance products and services are offered under the regulatory framework of Royale Crowns Financial Services
Approved Financial Products
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- CATEGORY ICATEGORY I
- Long-Term Insurance subcategory ALong-Term Insurance subcategory A
- Short-Term Insurance Personal LinesShort-Term Insurance Personal Lines
- Long-Term Insurance subcategory B1Long-Term Insurance subcategory B1
- Long-term insurance subcategory B2Long-term insurance subcategory B2
- Long-term Insurance subcategory B2-ALong-term Insurance subcategory B2-A
- Long-term Insurance subcategory B1-ALong-term Insurance subcategory B1-A
- Short-Term Insurance Personal Lines A1Short-Term Insurance Personal Lines A1
- Long-Term Insurance subcategory CLong-Term Insurance subcategory C
- Retail Penison BenefitsRetail Penison Benefits
- Short-Term Insurance Commercial LinesShort-Term Insurance Commercial Lines
- Pension Funds BenefitsPension Funds Benefits
- Participatory interests in a collective investment schemeParticipatory interests in a collective investment scheme
Advice Automated
- CATEGORY I
- Long-Term Insurance subcategory A
- Short-Term Insurance Personal Lines
- Long-Term Insurance subcategory B1
- Long-term insurance subcategory B2
- Long-term Insurance subcategory B2-A
- Long-term Insurance subcategory B1-A
- Short-Term Insurance Personal Lines A1
- Long-Term Insurance subcategory C
- Retail Penison Benefits
- Short-Term Insurance Commercial Lines
- Pension Funds Benefits
- Participatory interests in a collective investment scheme
Advice Non-automated
- CATEGORY I
- Long-Term Insurance subcategory A
- Short-Term Insurance Personal Lines
- Long-Term Insurance subcategory B1
- Long-term insurance subcategory B2
- Long-term Insurance subcategory B2-A
- Long-term Insurance subcategory B1-A
- Short-Term Insurance Personal Lines A1
- Long-Term Insurance subcategory C
- Retail Penison Benefits
- Short-Term Insurance Commercial Lines
- Pension Funds Benefits
- Participatory interests in a collective investment scheme
Intermediary Scripted
- CATEGORY I
- Long-Term Insurance subcategory A
- Short-Term Insurance Personal Lines
- Long-Term Insurance subcategory B1
- Long-term insurance subcategory B2
- Long-term Insurance subcategory B2-A
- Long-term Insurance subcategory B1-A
- Short-Term Insurance Personal Lines A1
- Long-Term Insurance subcategory C
- Retail Penison Benefits
- Short-Term Insurance Commercial Lines
- Pension Funds Benefits
- Participatory interests in a collective investment scheme
Intermediary Other
- CATEGORY I
- Long-Term Insurance subcategory A
- Short-Term Insurance Personal Lines
- Long-Term Insurance subcategory B1
- Long-term insurance subcategory B2
- Long-term Insurance subcategory B2-A
- Long-term Insurance subcategory B1-A
- Short-Term Insurance Personal Lines A1
- Long-Term Insurance subcategory C
- Retail Penison Benefits
- Short-Term Insurance Commercial Lines
- Pension Funds Benefits
- Participatory interests in a collective investment scheme
Latest News

Why You Should Consider a Term Plan for Your Insurance Needs
If you’ve been exploring insurance options, you may have come across the term “term plan.” But what exactly does it mean, and why should it be part of your insurance strategy? In this blog, we’ll discuss the benefits of term plans and how they can give you peace of mind, knowing you’re financially protected when you need it most.

The Difference Between Long-Term and Short-Term Insurance: Which is Right for You?
Choosing the right insurance plan can feel overwhelming when it comes to protecting your home, life, or business. However, understanding the difference between long term and short term insurance can help simplify your decision-making process.
Let’s take a look at the benefits and distinctions of each so you can make an informed choice.

Life Insurance Myths Debunked: Get the Facts
Many people misunderstand life insurance or think they don’t need it.

Understanding Funeral Cover: What You Need to Know for Your Peace of Mind
Many people tend to put off planning for the future, especially when it comes to difficult topics like funeral cover. However, taking the time to understand how funeral cover works and why it’s important can make all the difference in ensuring your loved ones are not left with unexpected financial burdens.
Claims Center

Welcome to the eSure Cover Claims Center. We understand that filing a claim can be stressful, so we’ve made the process as simple and straightforward as possible.

Have any questions?
eSure provides various insurance options, including car, home contents, building, funeral, life cover, medical aid, and business insurance.
You can initiate a claim by contacting our claims department via phone, email, or the online claims portal.
Your funeral policy is activated after we receive your first premium payment.
Our home insurance is split into Building & Home Contents. It covers structural damage, contents protection, fire, theft, and natural disasters.
Yes, gap cover is available with medical aid plans but cannot be purchased as a standalone product.
Coverage for pre-existing conditions depends on the specific terms of your medical insurance policy.
Premium payments can be made using the link provided in your policy schedule via pay@ or through our member portal for funeral policies, or contact our support team for more information.
If you miss a payment, our support team will help you update your payment to avoid policy lapses.
You can update policy details by contacting our customer support or logging into the funeral member portal.
Get in Touch
- Live Chat: Click on the chat icon at the bottom right of your screen to connect with a representative instantly.
- Call Us: Reach out to our customer support team at 011 234 5678
- Email Us: Send us your queries at support@esurecover.co.za
